> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.zoomerang.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to reset the password


### Resetting password in Zoomerang mobile app

If you used a valid email address to create your profile, follow these steps to reset your password.

* Tap **Profile** icon in the bottom right corner

* Click the **Use phone or email** button

* Press the **Forgot password** button

* Add the email connected to your account, then tap **Next**

* Check the inbox of your email address

* The email includes a link that leads to the page where you can create a new password
*Note: The new password must be at least 8 characters long, including numbers, and cannot contain symbols.*

* Use the new password to **Sign in** to Zoomerang

You're all set, welcome back to your account!