• Restoring Purchased Subscription (Pro/Prime)

  In case you paid for the Subscription but features are locked, you can restore the purchase. Here is how to do that: Press Profile icon at the bottom of the right corner Now, tap ··· icon on the top right corner in order to go to the Settings section Then tap Restore Purchases The Purchase that you have made for the subscription previously will be recovered on your device Note: you should be logged into the same Google Play/App Store account from which the paymFew readers

• How to cancel the Prime trial

  Zoomerang the 3 day Prime trial: In Zoomerang, the Prime subscription has a 3 day trial (if you have enabled it) which can be canceled 24 hours prior to the last trial date. Note: only the yearly subscription has trial included Once subscribed, you will see all the features and options without any limitations. The subscription (trial) is solely connected with your App Store/Google Play account depending on device. Hence, the further actions should be done within your device Settings.Few readers

• Activating the Promo Code

  Once you have received a Promo code from us: Make sure you have downloaded the app from the store beforehand Open the link which was sent to you Note: in case you have redirection issues, please, copy the link, and paste it in the browser of your mobile device You will be redirected to the app Fill the fields correspondingly Note: if you don't have the username of those social media platforms, just write down your name without spaces Press Activate button Please noFew readers

• How to purchase Coins

  You can purchase Coins to use certain templates on Zoomerang app. Press Profile in the bottom right Tap Coins button, to see the balance Click + button to add Coins to your balance (Wallet) Choose the desired amount, then Purchase coins Proceed with the payment steps depending on your device (iOS/Android) Related articles: How does the Coin feature work How to set a CoinFew readers

• How does the Coin feature work

  The Coin feature was created to set price to your templates that will be shot by others. Note: the feature is still under development and the options may vary between accounts. You can sell your templates (creations) in Zoomerang with setting prices to your templates. The users who wish to use them will need to use their Coins to unlock them. Note: if users buy your templates with Coins they will have them in their Zoomerang accounts even if you delete those templates in the future.Few readers

• How to set a Coin price to your template

  You can set a price to your templates so that the users can unlock them with their Coins. Note: the feature is still under development and the options may vary between accounts. Press Get Started in the bottom Go with all the steps on creating a template On the last posting page, where you write a templatename, tap Set Price Set the desired price for the template Note: you can't change the price once you set it. Related articles: How does the Coin featureFew readers

• How to check the Coin balance

  You can check the Coin balance in your account Note: the feature is still under development and the options may vary between accounts. Press Profile in the bottom right, then …, and Settings Note: you can also go to that page by pressing Coins from inside your profile Tap Wallet and you will see the available balance at the top You can buy some Coins to fill the balance with the + like this (https://help.zoomerang.app/en/article/how-to-purchase-coins-1Few readers

• How to withdraw the Coins

  With the Withdraw feature you can receive money from gained Coins. Note: the feature is still under development and the options may vary between accounts. Press Profile in the bottom right Tap ... button then Settings Click Withdraw, then Got it Before that, please make sure your profile matches with these requirements: You have more than 10k Coins Your profile has more than 10k followers Pass verification account: Note: the verification is noFew readers