FAQ: Is Zoomerang safe?
Are the Zoomerang videos safe for kids to watch? Yes, Zoomerang videos are safe for kids to watch. We have a special Moderation Team that checks the users' reported accounts manually and removes them in case of any violations. Moreover, all the templates shared on Zoomerang are being automatically checked by the algorithm and removed if they are not appropriate. In case the algorithm has failed to detect them, the Moderation Team reSome readersFAQ: How can I delete my drafts (Projects)?
Is there a way to delete my drafts (projects) and how? If you want to delete the projects you no longer need to go with these steps: Press Projects in the bottom Click See more in the Projects section Select the projects you would like to delete (or select all if you want to delete them entirely) Press Delete in the bottom If you want to delete a single project, tap … on the template then select RemoveSome readersFAQ: Can I have more than one account?
Is it possible to create more than one account? There is no limit to the number of accounts a single user can create. To create a second account, simply sign out of your current one and sign up for a new account. Please note that there is no feature available to manage two accounts at the same time, so you will need to sign out of one account before signing into the other. *Note: Please ensure you remember your correct login credentiaSome readersFAQ: Can my templates appear in the "Featured" section?
Can my templates appear in the "Featured" section, and how? The templates of our users may appear in the "Featured" section. The Moderation Team reviews and chooses the most creative templates that make use of the app's latest and unique features. Users who want their templates to be considered for the "Featured" page can add the featured hashtag to their templates, allowing the relevant team to review them. If the templates meet alFew readersFAQ: How can I contact Zoomerang?
How can I contact Zoomerang Customer Support? There are 5 simple ways to contact us: Messaging via Live Chat: Profile Settings Contact Support Dropping an email at support@zoomerang.app By visiting our website (Live Chat in the bottom right corner) Sending feedback: Account Settings Send Feedback Visiting our Facebook page Visiting our Instagram (Few readersFAQ: Are drafts (Projects) shown to other users?
Do other users see the drafts (Projects) I have in Zoomerang? Drafts are visible only on your account. This means that the section is only available for you and cannot be viewed by other users. If you want to know how to delete the drafts (Projects), please check this article.Few readersFAQ: Can I have my deactivated account back?
Can I have my deactivated account back, and how? Sure! We will be more than happy to have you back. Please, check this article to learn the steps for reactivating your account. Note: If you have deleted the account, there is no wFew readersFAQ: Is there a way to block/unblock a user?
Can I block a user in Zoomerang? We do not tolerate inappropriate behavior on the app. If you encounter any inappropriate content, please report it immediately like this also, block the user with these steps: Go to the account of the referred user Press the three dots at the top Select the Block user option As for unblocking users who have alreadyFew readersFAQ: Do I need an Internet connection to use Zoomerang?
Do I need an Internet connection to use Zoomerang? These are the sections that can be used offline: Shooting (not using the templates) Editing (with stickers, effects, filters, etc). Here are those that require an internet connection: Template section (scrolling, liking and shooting) All actions connected with AccountFew readersFAQ: How can I check my Zoomerang version?
How can I check what version of Zoomerang I am using? We always encourage our users to use the latest version of our app. To find out which version you are using: Press Profile in the bottom right Tap ··· in the top right, then Settings Scroll to the bottom of the page You will see the version number at the bottom of the settings.Few readersFAQ: Can I convert my video into a template (while editing)?
Can I convert the video I am already editing into a template, and how? There are multiple ways to create a template, here is a way to switch the video to a template: Swipe the Editing Panel to the right Press on the icon TemplateFew readersFAQ: What is shown on the Leaderboard section?
What can I see on the Leaderboard page? The Leaderboard consists of 3 main categories: Trending Top New Trending - profiles that have catchy content, whose templates have been noticed among others Top - depending on followers' numbers the users are being shown on the list New - newly created profiles are being shown on this section When you go to any profile in Zoomerang you can see that persoFew readersFAQ: Do I need coins for the AI feature
Are coins necessary to access the AI feature? The Coins are not mandatory for the AI feature, but they do help to have longer and higher-quality AI videos or photos. To clarify, after enabling the Prime version, the AI feature becomes fully available. If you want to extend the length or improve the quality of your project, you'll need to make a payment using coins. Lastly, it's important to note that in addition to purchasing coins, uFew readersFAQ: What is the Editor button for?
What does the Editor button on every template do? The Editor button can be found in the upper right corner of each template, and it shows all the editing done on a particular template. You can simply tap on it, add the preferred video/photo from your device gallery, and it will do the magic! You can either directly save the video to your device, or continue adding or removing any editing elements. You are all set!Few readersFAQ: What is the Guest button for?
FAQ: What is the Guest Button on My Profile Page? The Guest button, located in the upper right corner of your Profile page, allows you to see who has visited your account. Simply tap the Guest button to see a list of visitors. If you want to view more than three visitors, you'll need to activate a Prime subscription. If you no longer wish to see who visited your profile, you can disable this feature. Just tap the SettingsFew readers