FAQ: How can I delete my drafts (Projects)?
Is there a way to delete my drafts (projects) and how? If you want to delete the projects you no longer need to go with these steps: Press Get started in the bottom Click See more in the Projects section Select the projects you would like to delete (or select all if you want to delete them entirely) Press Delete in the bottom If you want to delete a single project, tap … on the template then select RemSome readersFAQ: Can my templates appear in the "Featured" section?
Can my templates appear in the "Featured" section, and how? The templates of our users may appear in the "Featured" section. According to the particular procedure the most creative templates made with the app's newest, unique features/options are being picked out by the Moderation Team. The users who wish to be on the "Featured" page can add featured hashtag to their templates so that the appropriate department can check them. In casSome readersFAQ: Is Zoomerang safe?
Are the Zoomerang videos safe for kids to watch? We have a special Moderation Team that checks all the users' reported accounts manually and removes them in case of any violations. Moreover, all the templates shared on Zoomerang are being automatically checked by the algorithm and removed if they are not appropriate. In case algorithm has failed to detect them the Moderation Team reviews those templates. If you ever find any inapproSome readersFAQ: Can I have more than one account?
Is it possible to create more than one account? There is no limitation on how many accounts can be created by one user. In order to create a second account, you will need to Sign out from your current one and Sign up for a new account. Please, note that currently there is no special option to manage two accounts simultaneously, you will need to always Sign out from one and Sign into the other. Note: Please make sure you remember yourFew readersFAQ: Are drafts (Projects) shown to other users?
Do other users see the drafts (Projects) I have in Zoomerang? The drafts are only shown on the account on your end. This means that the section is only available for you and can't be seen by other users. If you want to know how to delete the drafts (Projects), please check this article.Few readersFAQ: How can I contact Zoomerang?
How can I contact Zoomerang Customer Support? There are 5 simple ways to contact us: Messaging via Live Chat: Profile Settings Contact Support Dropping an email at support@zoomerang.app By visiting our website (Live Chat in the bottom right corner) Sending feedback: Account Settings Send Feedback Visiting our Facebook page Visiting our Instagram (Few readersFAQ: Can I have my deactivated account back?
Can I have my deactivated account back, and how? Sure! We will be more than happy to have you back. Please, check this article to learn the steps for reactivating your account. Note: If you have deleted the account, there is no wFew readersFAQ: Do I need an Internet connection to use Zoomerang?
Do I need an Internet connection to use Zoomerang? These are the sections that can be used offline: Shooting (not using the templates) Editing (with stickers, effects, filters, etc). Here are those that require an internet connection: Template section (scrolling, liking and shooting) All actions connected with AccountFew readersFAQ: Is there a way to block/unblock a user?
Can I block a user in Zoomerang? We do not encourage any inappropriate behavior in the app, and in case you come across any bad form content, please report it right away like this also, block the user with these steps: Go to the account of the referred user Press the three dots at the top Select the Block user option As for unblocking the already blFew readersFAQ: Can I convert my video into a template (while editing)?
Can I convert the video I am already editing into a template, and how? There are multiple ways to create a template, here is a way to switch the video to a template: Swipe the Editing Panel to the right Press on the icon TemplateFew readersFAQ: How can I check my Zoomerang version?
How can I check what version of Zoomerang I am using? We always encourage our users to use the latest version of our app. To find out which version you are using: Press Profile in the bottom right Tap ··· in the top right, then Settings Scroll to the bottom of the page You will see the version number at the bottom of the settings.Few readersFAQ: What is shown on the Leaderboard section?
What can I see on the Leaderboard page? The Leaderboard consists of 3 main categories: Trending Top New Trending - profiles that have catchy content, whose templates have been noticed among others Top - depending on followers' numbers the users are being shown on the list New - newly created profiles are being shown on this section When you go to any profile in Zoomerang you can see that persoFew readers